Top Employee Engagement Trends to Look Out For in 2020

For most individuals, the start of the year involves choosing better ways to accomplish their New Year’s Resolution. For most organizations, this start of the year heralds a time of change. A time where they can create a better work environment for their workforce, and through that, can bring about better revenue.

Yet, it doesn’t take much time for this task to be put on the backburner. Project reach their deadlines, products are released, and newer problems demand to solve. With so much to do and so little time, it doesn’t really come to mind that with so much work, your employees might not be doing so well, out and about in the field. And that’s where most companies make their biggest mistake.

Recognizing Our Mistake

In today’s job market, with unemployment at an all-time low, you wouldn’t really believe that your cherished employee would leave. After all, where would they go? Yet, in reality, even with unemployment in the state that it is, it doesn’t take much for your employee to find a better, more lucrative deal. Especially if they know the competition is hiring.

As a result, this ignorance of the problem at hand creates a vacuum. With your best people not working well, and many leaving for greener pastures, this adds to the pressure of the job for those who have to do their work now. And with employee morale low, this results in lackluster work, customer complaints, and thus, lesser projects.

And that’s what we need to avoid. How do we do that?

By understanding the new state of the business world, and what it warrants from the higher-ups.

Leading Employee Trends of 2020

A People-First Culture

It’s no surprise that the company-first culture was a norm for most of the last century. But with the dawning of the new decade, we’re seeing an interest in employee engagement. By cultivating an environment that lets the workforce know that they’re cared for and respected. From the top-levels to the clerks in the mailroom, a people-first culture lets them know that the company values their talent.

More Focus on Work-Life Harmony

For a professional, stress is a normal part of their life. In most cases, it’s even healthy for them. But with work stress, there’s burnout, something most people don’t like accepting. This burnout doesn’t just cause them to delay their work, the delaying and pointless feeling connected with not being able to work anymore affect their home life as well.

With 2020, more companies are focusing on making life a bit easier for their employees. Most jobs don’t really require employees to actually be there at work, physically every day. By implementing flexible policies such as creating work-from-home options, remote work options, or flexible timings, most companies are benefiting from this very effective yet cost-friendly tactic, especially those that have a millennial or Gen Z-majority workforce.

Defining the “Human Factor” in HR

The Human Resource department doesn’t just ensure and direct the organization’s inner administrative workings.

A human face to the company’s professional brand, the HR department is implementing some new tactics to elevate their “human-ness” even further. With mental health and compassion being the main aspect of their strategy, companies are taking active steps to recognize their employees’ issues, showing them that the management considers them more than cogs-in-a-machine, but integral contributors to their company’s success.

Diversity and Inclusion in the Workplace

Ethnic and racial diversity is the name of the game. In recent years, most major brands have come under fire for not creating a more diverse environment in their workplace, despite the surplus of available, talented individuals. Representation is being brought to the forefront in 2020. Inclusion of talented candidates from all pools is not only advantageous for the company, but it’s creating a sense of belonging and social equality in the workplace, very much reminiscent of the global village.

Creating Opportunities for Career Growth

The present generation in the job market craves learning and growth. By progressively helping them shape their career, companies are working to foster an environment where employees feel like they’re working toward something, instead of just working. To retain them however, organizations are creating a work environment that’s fair and open to new ideas, like development and mentoring programs. In addition, they’re making other aspects of employees’ lives easier, such as providing them with Credit Karma access, so they can track their credit scores.


Lack of focus on mental health in the workplace is one of the major issues in the professional realm. But with the tide turning, we may see this New Year as the start of a new era, where companies are taking an active role in employee development, engaging and just doing better for their employees. An employee engagement survey can help companies find out how employees are doing.